Indu Brown takes privacy very seriously. We are also bound by and comply with the Australian Privacy Principles derived from the Privacy Act 1988 (Cth).
Indu Brown respects the privacy of your personal information. Broadly, personal information means information that identifies you or information that allows us to reasonably ascertain your identity.
This policy outlines the kinds of personal information we collect and why, how we collect and hold your personal information and why, and how we use your information.
Our website address is: https://indubrown.com.au
What personal information do we collect and why?
We collect information from you directly when you use our site or communicate with us (e.g. via email or over the phone) so that we can provide a custumer service, shopping and delivery service.
To browse our site, you are not required to enter any personal details. However, if you make an enquiry via our contact form, there you will be prompted to complete a number of mandatory fields. We will ask you for:
phone number (not mandatory);
your message to us.
How do we collect and hold your personal information?
We collect your personal information by keeping a record of your transactions and interactions with us.
We hold your information in electronic and hard copy form at our premises. We have implemented measures to ensure the privacy of your information is protected.
How do we use your personal information?
We use your personal information in connection with you for eg . processing payments, filling orders, providing refunds, responding to enquiries from you, and communicating with you, including for marketing purposes)
Indu Brown uses ExactMetrics Google Analytics application, this plugin uses the Google Analytics Reporting API to gather analytics about our website and present them in an actionable way via charts, graphs, and tables inside our WordPress dashboard to any user with administrator-level privileges on our website.
ExactMetrics discloses client Google Analytics information with prior user consent only to those of its employees, contractors, and affiliated organizations that need to know that information in order to process it on ExactMetrics behalf or to provide the services available at ExactMetrics websites and to provide necessary technical support for our services.
This site utilizes caching in order to facilitate a faster response time and better user experience. Caching potentially stores a duplicate copy of every web page that is on display on this site. All cache files are temporary, and are never accessed by any third party, except as necessary to obtain technical support from the cache plugin vendor. Cache files expire on a schedule set by the site administrator, but may easily be purged by the admin before their natural expiration, if necessary.
We do not and will not sell or deal in personal or customer information. We will never disclose your personal details to a third party except the necessary information required by providers of services you have paid for or to protect the rights, property or safety of Indu Brown, our clients or third parties or if required by law.
We may, however, use in a general sense without any reference to your name, your information to create marketing statistics, identify user demands and to assist it in meeting customer needs generally. In addition, we may use the information that you provide to improve our website and services but not for any other use.
We strive to ensure the security, integrity and privacy of personal information submitted to our website, and we periodically update our security measures in light of current technologies.